At Genzik, we’re committed to delivering your order quickly, safely, and at your convenience.
Order Processing Time
- All orders are processed and dispatched within 1–2 business days (excluding weekends and holidays).
• You will receive a confirmation email with tracking details once your order is shipped.
Shipping Duration
- Metro Cities: Delivery within 2–4 business days
• Other Locations (Non-Metro/Rural): Delivery within 4–7 business days
Delivery times may vary based on your location and external factors such as weather, courier delays, or high-demand periods.
Shipping Charges
- Prepaid Orders: Free Shipping on all paid orders.
• Cash on Delivery (COD): Available with an additional fee of ₹70. Depending on pan India location.
Order Tracking
You can track your order using the tracking link shared via email or SMS once your package has been shipped. If you face any issues, feel free to reach out to us at support@genzik.com
Delivery Partners
We use trusted delivery partners like BlueDart, Delhivery, DTDC, and others to ensure safe and timely delivery of your products.
Important Notes
- Please ensure your shipping address and contact number are entered correctly to avoid delivery delays or failed attempts.
• In case of a failed delivery, our courier partner will attempt delivery up to 3 times before returning the package to us.
• If your order is returned due to incorrect address or non-availability, we will contact you for reshipping (additional charges may apply).